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Shipping & Returns Shipping & Returns
1. These As we ship internationally and all are treated as commercial shipments, each shipment will be charged to Customs Duty by the government of the destination country. The rules and rates related to Customs Duty vary widely from country to country and it not possible for us to predict or control those. It is responsibility of the customer to pay the all import duties and taxes for the shipment at the place of respective destination. Silver Impex will not be responsible for any such duties and Taxes applied at the Time of the import of the shipment. Also it is the customers responsibility to produces the necessary documents to clear the shipment at the Time import.

2. Silver Impexm will not be responsible for the delay and loss of the shipment due to failure to pay the duties and taxes at the place of destination of the shipment
 

3. Normally the shipping company DHL,EMS,UPS will take to anywhere from 5-10 working days for delivery of your package. This period may exceed incase of any delay due to natural calamity.

4. All items purchased from Silver Impex to are made pursuant to a shipment contract. We Send Orders Via insured Carrier and insurance terms & conditions are as Applicable by Insurance company.

5. The orders will be shipped to the shipping address provided by the customer( if payment has been done by bank only) and Silver Impex will not be responsible for the delay of shipment due to wrong or incomplete shipping address

6. The shipping Invoice will be made for the shipment will be made by deducting the credit card or paypal  transfer fees paid to process the payment. .
 

7. Silver Impex will not ship any of the order unless and until the full payment will get deposited to our bank account,credit card or Paypal.

8. Silver Impex  Accept All payments in Advance Order will be confirmed only if payment has been done in advance We Accept Payments via Paypal,Bank Wire transfer And our Authorized reseller 2checkout via credit card and paypal

9.Silver Impex is offering two shipping option , Free Shipping normally it takes 10-15 days to delivery(insurance included), Priority Shipping you can see below the charges.).

10.Our Shipping Charges are based on weight & Volume metric here below you can see the details.

Less than $/gramss
Cart Total/Weight 500 1000.0 2000.0 3000.0 5000.0 10000.0
$500.00 $68 $70.0 $91 $114 $160 $250
$1000.00 $68 $70.0 $91 $114 $160 $250
$1500.00 $68 $70.0 $91 $114 $160 $250
$2000.00 $68 $70.0 $91 $114 $160 $250
$2500.00 $68 $70.0 $91 $114 $160 $250
$10000.00 $68 $70.0 $91 $114 $160 $250

Return Policy

Upon receipt of your order, please open the package immediately and inspect the contents for damage or manufacturing defects. If any item in your order is damaged in shipping, or if you find any significant manufacturing defects, please call Customer Service within 5 days of receipt of your order at +91-141-2621297 to request a Return Merchandise Authorization (RMA). We cannot accept any returns without prior approval. Upon receipt and inspection of your returned merchandise, we will either exchange your item or issue a full credit in the amount of the original purchase price.

Once your return has been authorized, please re-pack your return item(s) with the gift box(es) and in the original shipping packaging and include a description inside each package with the reason for returning the item(s), i.e. "product is damaged", "I am not satisfied", etc. Include your full name, address and phone number to ensure a timely refund or exchange.

Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below:

OUR ADDRESS:
Silver Impex:
382-B, Gurunanak Pura,  Rajaprk ,
Jaipur - 302004 (Rajasthan), INDIA
Customer care: +91-141-2621297
Email: sales@silverimpexindia.com

Exchange Policy

Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:

- If you would like to request an exchange please write to us sales@silverimpexindia.com

- Items which to be exchanged need to be sent to the addresses given below within 10 days of receiving the goods.

- Silver Impex will replace the items free of cost or issue a full refund if we have sent you a wrong item .

- If you would like to exchange any item, Silver Impex will replace the returned items free of cost and issue a refund for the cost of the goods to the credit /debit card used for online shopping. However, shipping charges would not be refunded. On receipt of the wrong product at our return address, you would need to place a fresh order for the correct item.

- Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below.

For returns & Exchanges, please ship to the following address:

OUR ADDRESS:
Silver Impex:
382-B, Gurunanak Pura,  Rajaprk ,
Jaipur - 302004 (Rajasthan), INDIA
Customer care: +91-9314038039
Email: sales@silverimpexindia.com

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